Why do I need to verify my account?
Account verification, also known as Know Your Customer (KYC), is a security measure implemented to protect your account from fraud, money laundering, and other illegal transactions. To access the full range of BtcTurk | Global services, including cryptocurrency deposits and withdrawals, all users must successfully complete the verification process.
How to Verify: Step-by-Step Guides
📱Mobile App
1. Log in to your account, click "Account", and go to "Verify Your Account".
2. When prompted, allow camera access and tap Continue.
3. Prepare your ID documents and tap Continue.
4. Select the country where your ID was issued, then choose your document type → tap Continue.
5. Take a photo of the front side of your document and press "Continue", then take a photo of the back side and press "Continue".
6. Press the "Continue" button and slowly turn your head in a circle, following the green indicator.
7. Your account will be verified shortly after completing these steps.
💻 Website
1. Log in to your account, click "Account", and go to "Account Level Upgrade".
2. Scan the QR code on the screen.
3. Continue from Step 2 in the mobile app guide above.
Verification Tips
Do not wear hats, glasses, masks, or use filters during the process. Ensure that there is sufficient lighting to capture clear and accurate images.